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Shipping & dispatch

Your item will be shipped by:
  • OMNIVA – within Latvia;
  • DPD – to others EU countries;
  • Latvijas Pasts – to the worldwide
Depending on your delivery destination. MaiMai Ltd. is liable for any potential transport risks.
 
Deliveries during Sales
Due to the processing of a large number of orders during online sale, delivery will be made within 10 business days for Latvia's customers and within 14 business days for other counties. Thank you for understanding!

Deliveries within Latvia
Unless agreed otherwise, delivery will be made within 5 business days to the shipment address specified by customer, depending on the shipment method and place of delivery chosen. If payment in advance was chosen as payment option, the goods will be dispatched only after the full purchase price has been credited to our account

Deliveries to EU destinations
Unless agreed otherwise, delivery will be made within 7 business days to the shipment address specified by customer, depending on the shipment method and place of delivery chosen. If payment in advance was chosen as payment option, the goods will be dispatched only after the full purchase price has been credited to our account
 
Deliveries to the worldwide / International Shipping
Unless agreed otherwise, deliveries to the worldwide take 7 business days. The final price does not include sales taxes and/or customs duties to the shipment address specified by customer, depending on the shipment method and place of delivery chosen. If payment in advance was chosen as payment option, the goods will be dispatched only after the full purchase price has been credited to our account.
Customs and handling charges will not be refunded if the goods are returned.
If you cannot find your country on the list, please do contact our customer service. We will attempt to deliver your order.
For any questions about taxes and duties in your country, please e-mail to our Customer Care Team: info@maimai.lv. Please note that you will be responsible for any banking charges as may be incurred in foreign countries. 
 
Shipping Fees
We send our deliveries by DPD and OMNIVA or Latvijas Pasts. It depends on the delivery country and the shipping method of your choice.
Please note that express deliveries are possible only on working days.
International deliveries, usually, take 10 business days. For details read our Terms § Conditions.
You can also pick up your order in any of our MaiMai stores free of charge. Please get in touch with our customer service.