After receiving your delivery, you have 14 days to return your order. If you liked to return or exchange your purchase, you will find the necessary documents in you package.
Kindly consider that a return is only possible if the piece is neither worn, washed nor shows any kind of damage. If the item is damaged, MaiMai is not obligated to exchange or take the item back. Please also note that the tag and the return tag have to be attached to the garment in order for MaiMai to accept an exchange or return!
If you have any questions concerning your order, please do not hesitate to contact us. You can send us an email firstname.lastname@example.org or call our customer service at +37126614850
Monday to Friday: 9 am – 5 pm (Latvia time)
(excluding public holidays)
Kindly indicate your order number with all enquiries. You will find the order number in your order confirmation which you received by email or on your delivery slip.